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Technical support and maintenance of IT-systems and equipment

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Services are aimed on maintenance of reliable IT-infrastructure operations and efficient recovery of equipment and systems in case of failures.

Services cover the following IT-products and systems:

  • Server equipment
  • Data storage Systems
  • Data network
  • UPS
  • Active Directory services
  • Database Manage Systems
  • E-mail service
  • Information Security Systems
  • Back-up and Data Recovery
  • Virtualization Systems (VSI, VDI)
  • Terminal Access Systems
  • System Software
  • Collaboration Systems (groupware systems)
  • Monitoring and Control Systems
  • Unified Communications Systems

Agreement on maintenance services and support is made individually for the Client according to required SLA.